Delivery Information

YOUR PACK SHIPMENT

Packages are generally dispatched within 2-4 days after receipt of payment and are shipped via courier from our Auburn Warehouse.

Please allow for 1-4 days packing time for our staff to pack your order and extra allowance for courier delivery and or possible delays, please allow extra time (usually double) for busy period such a December/January.

Please note the estimated delivery time is only a guide some delays may occur, if you have a urgent order please contact our office prior to ordering so we can prioritise you order. Bird Spikes Australia takes no responsibility for delays including incidental costs due to delays, this is because the courier service is out of our control, returns or refunds will not be accepted due to shipping delays.

Shipping fees include handling and packing fees as well as postage costs.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects, any damages caused during shipping must be claimed with the carrier, do not accept any deliveries that have any signs of damage please return to the courier.

Dispatch Locations

Orders are shipped from our Sydney Warehouse or Adelaide warehouse, some products are shipped from overseas and may take additional time.

Timing

We cannot provide any gaurentee in timiming of delivery we can only provide a indication and accept no responsibility or liability for expected order times. We cannot be held responsible for any delays in shipping or held liable for any claims that arrise of delay in shipping. Shipping times from courier is out of Bird Spikes Australia Pty Ltd control and as such we have no control over transport timing.

We estimate around 2-4 days picking and packing, delivery time varies depending on location, Order cannot be refunded or credited for delays In shipping as this is out of our control, if you wish to use your own courier you are welcome to arrange courier pick yourself also.

Shipping Cost

$15+ inc GST is minimum shipping cost for orders within NSW, and dependant on the size of the order, Shipping cost will be finalised upon check out dependant to your localised city and state and size of order. Please enquire if you wish for a quote before confirming your order or proceeed to check out and the price will be displayed according to your local city and state.

Damage during shipping

Bird Spikes Australia (Bird Spikes Australia Pty Ltd) cannot be held liable for any damage during shipping, if an assurance is require it is the buys responsibility to ensure that they contact us as admin@birdspikesaustralia.com.au to arrange insurance for the goods. If you receive your order and the product or box is damaged DO NOT ACCEPT the delivery, please ask the delivery person to return to sender due to damage. In the event you accept the delivery you accept the damage to the order and no return will be accepted.